Rich Talbot
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Recent activity by Rich Talbot-
Is there an audit trail in Registration?
Date Posted: 2017-08-16Product: ChemBioOffice EnterpriseProblem:Is there an audit trail in Registration?Solution:Registration 12 offers the option to enable auditing. To enable it please follow the...
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Signals Notebook: Unable to draw Chemical structure in Microsoft Excel Office 365.
Problem: I am unable to get Chemical structure opened and edited in Microsoft Excel (Office 365). Solution: In order to open and edit the structure, please launch and edit the Excel file with loc...
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Signals Notebook: What are the supported Microsoft Office versions?
To see the currently supported MS Office versions, please log in to Signals Notebook as an administrator, and navigate to Signals Configuration Guide > Software Requirements.
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Where can I see if an experiment was deleted on ELN?
Date Posted: 2017-08-08Product: E-Notebook EnterpriseProblem:Where can I see if an experiment was deleted on ELN? Solution:That information is not available on the application GUI. In order to chec...
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How to recover a deleted section from ELN?
Date Posted: 2017-08-08Product: E-Notebook EnterpriseProblem:How to recover a deleted section from ELN? Solution:You use the Audit Trail, you revert the experiment to a save point that has the sect...
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Signals Notebook: Nothing happens when I try to export a notebook as a Zip file.
Problem: Nothing happens when I try to export a notebook as a Zip file in Signals Notebook. Solution: Please make sure the pop-up blocker is disabled in your browser. The Export to Zip option m...
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ChemDraw: How to Open ChemSketch files (*.sk2) with ChemDraw application
How to Open ChemSketch files (*.sk2) with ChemDraw application.Solution:Currently *.sk2 file format is not supported with ChemDraw.As a workaround if you are able to convert your ChemSketch files *...
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How to Remove a Section Listener from a Section Type
Date Posted: 2017-07-26Product: E-Notebook EnterpriseProblem:How to Remove a Section Listener from a Section TypeSolution:To remove a section listener from a section type: In the Navigation Tree, ...
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How to create a Search Form
Date Posted: 2017-07-26Product: E-Notebook EnterpriseProblem:How to create a Search FormSolution:A search form is simply a section type that contains search fields. The search fields make it possib...
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ChemDraw: When the ChemDraw drawing box pops up, all that is displayed is a red “x” error
When the ChemDraw drawing box pops up, all that is displayed is a red “x” errorSolution:There appears to be an issue with the ChemDraw plug-in needed to run this window • Did you download the ChemD...