Rich Talbot
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Recent activity by Rich Talbot-
ChemDraw: ChemDraw/ChemOffice installer will not work on Windows 10 64-bit system. (German)
ChemDraw/ChemOffice installer will not work on Windows 10 64-bit system. (German)Solution:This can be done before or after ChemDraw/ChemOffice installation. 1) From the windows menu select: Einstel...
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Customer Service: What is the format for the Activate.ini text file
What is the format for the Activate.ini text file? Solution: The following simple text file: Activate.ini can be created with the following content, which will be used as if it had been typed in ...
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Need a database query to get the list of experiments with status in E-Notebook
Date Posted: 2018-09-30Product: E-Notebook EnterpriseProblem:Need a database query to get the list of experiments with status in E-NotebookSolution: SELECT collection_name "Notebook-ExpID...
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Unable to access User Guide in E-Notebook
Date Posted: 2018-09-30Product: E-Notebook EnterpriseProblem:Unable to access User Guide in E-NotebookSolution: PROBLEM Users are getting the following error when clickong either "Help" ...
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TIBCO Spotfire Analyst Client login window freezes.
Date Posted: 2018-09-27Product: TIBCO Spotfire®Problem:TIBCO Spotfire Analyst Client login window freezes.Solution:Spotfire Analyst Client login window freezes for LDAP users who are part of multip...
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Performance issues while having a lot of content in Text section
Date Posted: 2018-08-24Product: E-Notebook EnterpriseProblem:Performance issues while having a lot of content in Text sectionSolution: When Text section has some images/tables, typing te...
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ChemDraw: When running the NMR prediction, a minute dot appears somewhere on the lower end or middle of the screen.
When running the NMR prediction, a minute dot appears somewhere on the lower end or middle of the screen. No difference showed, even if the user increased the size. If you save the file and try to ...
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Caching data in TIBCO Spotfire Analyst
Date Posted: 2018-08-20Product: TIBCO Spotfire®Problem:Caching data in TIBCO Spotfire AnalystSolution:When dashboards contain data imported from either Information link or Data Connection or Databa...
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ChemDraw: How do I upgrade/get Merck Index database/online subscription
How do I upgrade/get Merck Index database/online subscription?Solution:We no longer provide Merck Index online subscription along with our products. The current version of Merck Index database as w...
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ChemDraw: How can I open multiple ChemDraw documents in separate ChemDraw Windows instead of single ChemDraw Window
How can I open multiple ChemDraw documents in separate ChemDraw Windows instead of single ChemDraw Window? Solution: You need to open the ChemDraw application (required number of times) from the ...