Rich Talbot
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Recent activity by Rich Talbot-
The users are unable to switch section tabs while working with Excel documents in E-Notebook
Date Posted: 2020-08-04Product: E-Notebook EnterpriseProblem:The users are unable to switch section tabs while working with Excel documents in E-NotebookSolution: InLine editing of MS Office docume...
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Signals Notebook: 'Page unavailable' error when the reviewer tries to open an assigned experiment
'Page unavailable' error when the reviewer tries to open an assigned experiment Solution: This issue can happen if the viewing privileges for the Reviewer are not correctly: Browser to the exper...
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Signals Notebook: Excel file shows locked after an application crash in Signals Notebook
Issue: After an application crash, timeout, or system shutdown, an Excel file in Signals Notebook may appear locked by a user.CauseFile locks occur when Excel is opened for local editing. Dependin...
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Signals Notebook: How to add a chemical to be used in another experiment in Signals Notebook
Description: Can a chemical be saved to use in another experiment in Signals Notebook? Solution: Signals Notebook allows serving user defined chemicals by following these steps: Navigate to the ...
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Signals Notebook: Experiments with images in text elements are slow to load
Experiments with images in text elements are slow to load Solution: Images in Text elements may case poor performance as mentioned in our User Guide -> Working with Information Items-> Working wi...
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Signals Notebook: Can a system admin privileges override other admins and prevent them from editing his rights
Can I have multiple system admins on Signals and make one of them a 'Super system admin' whose privileges cannot be edited by the other system administrators? Answer: A tenant can have multiple sys...
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ChemACX: I have upgraded to ChemACX 20.20.1 and would like to revert back to the previous version
I have upgraded to ChemACX 20.20.1 and would like to revert back to the previous version. How do I do this?Solution:A parallel ChemACX install of two versions is not possible. To move to a lower ve...
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E-Notebook Enterprise: Where can I find Group info for the users?
Where can I find Group info for the users? I find it difficult to identify the main user group as groups are of different level, I would like to have only level 1 and not for users referenced in ot...
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SIgnals Notebook: When users want to add materials they get the following error message: 'This operation fails due to invalid input data or misconfiguration'.Materials are properly activated as the admin can add them. How can I solve this issue
When users want to add materials they get the following error message: 'This operation fails due to invalid input data or misconfiguration'.Materials are properly activated as the admin can add the...
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E-Notebook Enterprise: I am moving a lot of data in ELN (large collection nesting multi-level sub-collections, etc.) and get a Timeout:
I am moving a lot of data in ELN (large collection nesting multi-level sub-collections, etc.) and get a Timeout:“Sorry, an error occurred on the business tier: The request channel timed out while w...