Rich Talbot
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Recent activity by Rich Talbot-
Unable to register compound from E-Notebook
Date Posted: 2017-03-21Product: E-Notebook EnterpriseProblem:Unable to register compound from E-NotebookSolution: When trying to register any compound from E-Notebook 13.x, the following ...
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Are there any known compatibility issues with Java updates on E-Notebook Enterprise Server/Client machines?
Keywords: E-Notebook Enterprise, ELN, Java, compatibility, server, client. Details: No, E-Notebook does not use Java.
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ChemDraw: When I open the help menu on my Mac the screen is blank.
When I open the help menu on my Mac the screen is blank.Solution:Depending on your security settings or version of Safari, the help file might not load properly. If the menu on the left appears, ju...
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Chem3D: Is there way to calculate distance between any two atoms or length of molecule in Chem3D
Is there way to calculate distance between any two atoms or length of molecule in Chem3D? Solution: You can calculate distance between any two atoms or length of molecule by selecting the two ato...
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Chem3D: While performing GAMESS Calculation, got the error that the GAMESS config file "C:\gamess.64\parameters.gms" isn't configured with the current installation path "C:\gamess.64".
While performing GAMESS Calculation, got the error that the GAMESS config file "C:\gamess.64\parameters.gms" isn't configured with the current installation path "C:\gamess.64".What can I do to fix...
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ChemDraw: While launching ChemDraw after installation, I receive a warning message and not able to install/launch the product.
While launching ChemDraw after installation, I receive the following warning message and not able to install/launch the product. What can I do to fix this problem? The Program Can't Start because m...
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ChemDraw: Unable to save ChemDraw files to TIFF or PNG with large document sizes.Error: Out of memory
Unable to save ChemDraw files to TIFF or PNG with large document sizes. Error: Out of memorySolution:When trying to save / export 149" x 62"+ files in ChemDraw Prime 16 please try the following: - ...
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Does the E-Notebook allow for rendering of an Excel file that has multiple sheets? We noticed that only part of the first sheet gets printed and nothing else.
Date Posted: 2017-02-08Product: E-Notebook EnterpriseProblem:Does the E-Notebook allow for rendering of an Excel file that has multiple sheets? We noticed that only part of the first sheet gets pri...
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Modified reactant disappears from the Reactants table
Date Posted: 2017-02-01Product: E-Notebook EnterpriseProblem:Modified reactant disappears from the Reactants tableSolution:Try slightly moving the affected reactant away from other structures on th...
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Is there a way for the author to remove documents that have been rejected from their home page dashboard in E-Notebook?
Date Posted: 2017-01-31Product: E-Notebook EnterpriseProblem:Is there a way for the author to remove documents that have been rejected from their home page dashboard in E-Notebook?Solution: ...