Mike Roe
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Activity overview
Latest activity by Mike Roe-
Mike Roe created an article,
Spotfire Server is unable to connect to its Oracle database, with error ORA-20001: Whitelist restriction
Details: Spotfire Server installation process includes creation of a bootstrap file, which identifies its database. If Oracle database is used, it may refuse to accept requests from your Spotfire...
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Mike Roe created an article,
Signals Clinical: The data connnection configuration page may report the connection configuration as 'not valid'.
Details: Signals Clinical has a configuration page where you define data connection to an external data source (types can be FTP or Medidata Rave). The external data source is provided by the cus...
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Mike Roe created an article,
Signals Clinical: Resolving "Unprocessable Entity" error during ECG domain mapping
Problem: hen attempting to map the ECG domain in Signals Clinical, users may encounter an "Unprocessable Entity" error that prevents successful mapping. This issue appears to be related to t...
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Mike Roe created an article,
Rave Connector: Troubleshooting Clinical Cache refresh failure with Spotfire Server
Description: This article addresses a scenario where the Rave Connector's Clinical Cache database fails to receive new information from the external Medidata Rave system, resulting in outdate...
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Mike Roe created an article,
Spotfire Analyst: Information Designer tool fails to launch with error "Could not start Information Designer because the Information Services did not respond as expected."
Problem: The Information Designer tool in the Spotfire Analyst client fails to open with an error popup stating:"Could not start Information Designer because the Information Services did not respon...
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Mike Roe created an article,
Spotfire Analyst crashes when launched from Package Builder or from Visual Studio
Background: When using the Package Builder of the Spotfire SDK, as part of validating your work it is necessary to launch Spotfire Analyst from your IDE such as Visual Studio, or from the Package B...
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Mike Roe created an article,
Signals Clinical: Attempts fail to create a Rave Data Connection in a Signals Clinical tenant
Problem: With the v2.1 version of Signals Clinical (SC), the screen does not display any Data Connections (of any types; FTP or Rave) until at least one Study exists in the system, even when Data...
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Mike Roe created an article,
Signals Clinical: How to know a Clinical Study's most recent refresh of data
Details: If you ever need to know a Clinical Study's most recent refresh of data, the best way to tell is on the Studies page and the Last updated column, there should be a timestamp there. Al...
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Mike Roe created an article,
Signals Clinical: A new user of Signals Clinical gets invited, but is not able to log in.
Details: A few steps occur when a new user obtains login access to a Signals Clinical deployment. The below troubleshooting checkpoints are marked with asterisks ***. User gets licensed to use th...
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Mike Roe created an article,
Spotfire Analyst: My dashboard's data table with column type 'integer' is now getting 'real' values, which conflict.
Details: My dashboard was originally populated with a Data Table whose column was designated as type Integer, which was originally appropriate, since it matched my raw data. Problem: Later, some...