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      ChemDraw & ChemOffice+ Products

      Knowledgebase for ChemDraw, and the ChemOffice+ family of products, such as Chem3D, ChemFinder, ChemDraw for Excel, etc.

      • ChemDraw: ChemDraw Error - Please locate the ChemDraw Items Folder
      • ChemDraw: How do I Find The ChemDraw QuickStart Activation Install Guide
      • ChemDraw: How do I login for a free trial?
      • ChemDraw: Font, font size, and add superscripts and subscripts toolbar options are missing in ChemDraw
      • ChemDraw: Unable to complete the registration process for ChemDraw/ChemOffice free trial
      • ChemDraw for Excel: How can I disable ChemDraw for Excel
      • ChemDraw: How to perform a SciFinder search in ChemDraw Professional
      • ChemDraw for Excel: How do I remove the formula displayed at the bottom while adding a structure in ChemDraw for Excel
      • ChemDraw for Excel: I can't find ChemDraw for Excel on my Mac even though I have the add-in on my Windows machine.
      • ChemDraw: How do I get Chem3D/ChemFinder in my Mac machine?
      • Customer Service: I can't download the ChemDraw/ChemOffice that was purchased for me by our purchasing team.
      • ChemDraw: How to disable the ChemDraw Cloud menu item within the ChemDraw application?
      • ChemDraw: How can I change the size of the ChemDraw Crosshair grid
      • ChemDraw for Excel: Why does the Enhanced Stereochemistry marker changes from or1 to &1 when exporting as an SDFile
      • ChemDraw: Times New Roman fonts change to Helvetica in recent versions of MacOS
      • ChemDraw for Excel: Unable to edit structure present in the ChemOffice worksheet created using prior version
      • ChemDraw: While using the Hotkey '0' ,ChemDraw 21.0 creates a bond with twice the length while the hotspot is over the ring
      • ChemDraw: Why does recent versions of ChemDraw not recognize salts
      • Customer Service: Download Center Error: No products are available for download at this time.
      • ChemDraw Add In: I get an access denied error when trying to use the ChemACX Explorer Add-in in ChemDraw
      • Chem3D: How do I prevent the hardware acceleration prompt in Chem3D from appearing every time I launch the software
      • ChemDraw: My ChemDraw activation fails with a general communication error
      • ChemDraw: Reaction Shortcut
      • ChemDraw: I am not able to edit my ChemDraw files on Mac as they appear locked and I can only use the duplicate option.
      • Chem3D: Unable to Integrate current update of MOPAC 2016 client with Chem3D
      • ChemDraw: During installation, which option do I choose for 32-bit or 64-bit ChemScript installation?
      • Chem3D: With ChemDraw v21 being released, why is the new 3MF 3D option greyed out?
      • ChemDraw: The Copy as 3MF is not enabled even after selecting the structure in my ChemDraw 21.x
      • ChemDraw: When the structure flips horizontal and vertical the stereochemistry of structure also changes from S to R, and vice versa.
      • Customer Service: I bought a copy of ChemDraw off of eBay and need an activation code
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