If a Spotfire upgrade fails then confirm there is sufficient disk space available on the Spotfire server

Keywords:

upgrade upload fails data attachment manager server encountered an error when processing request error code 500 type internal_error

Details:

A customer's upgrade failed with the following errors displayed on-screen, when uploading DXP files.

Spotfire.Dxp.sdn: Upload failed.
Could not upload data to attachment manager. See logs for more information

Spotfire.Dxp.NodeManagerWindows.sdn Error.
Error message: The server encountered an error when processing the request Error code: 500 Error Type: internal_error

If you see errors of this kind, and the available HDD space on your Spotfire server is low, free up additional space to see if this resolves your upgrade issue.