Search

Your Notifications (0)

There are currently no notifications. You're all set!

Knowledge Base
ChemDraw and ChemOffice+ Products Signals Notebook E-Notebook and ChemBioOffice Enterprise Spotfire and Signals Spotfire Products Image Artist Spectrus, Percepta, Katalyst, Luminata and more
Downloads
Downloads
Community
Ideas Portal Product Basics
About Support
Legal Resources Support and Maintenance Plans Product Life Cycle Support News
Contact Support

Signals Notebook: Chemical Drawing section is not working with MS Edge

Vidhya KP
  • Updated

Details:

There was a reported issue that structures do not load in the Chemical Drawing section while using MS Edge browser. This can happen if “Enhance your security on the web” option is turned ON in your MS Edge browser. This setting blocks the WebAssembly which is a prerequisite for the Chemdraw structures to load properly.

You can turn this off by following the below steps:

  1. In MS Edge, select the “…”  in the upper right corner of your browser window

1.png

2. Go to Settings > Privacy, search, and services

3. In the Right pane, Go to Security > Enhance your security on the web

Please make sure Enhance your security on the web is turned OFF as shown in screenshot below:

2.png

Related articles

Comments

0 comments

Article is closed for comments.