Details:
There was a reported issue that structures do not load in the Chemical Drawing section while using MS Edge browser. This can happen if “Enhance your security on the web” option is turned ON in your MS Edge browser. This setting blocks the WebAssembly which is a prerequisite for the Chemdraw structures to load properly.
You can turn this off by following the below steps:
- In MS Edge, select the “…” in the upper right corner of your browser window
2. Go to Settings > Privacy, search, and services
3. In the Right pane, Go to Security > Enhance your security on the web
Please make sure Enhance your security on the web is turned OFF as shown in screenshot below: