As a user, I can find a notebook in Signals notebook, however, when opening it, I cannot see the experiments inside this notebook. Is this behavior a bug in Signals Notebook?
Solution: This behavior is not necessarily a bug; this pattern has been seen in various cases where the web browser generates unexpected issues in displaying the experiments. Therefore, when you have this issue, it's suggested to test the following:
- Log in to Signals Notebook in a different browser and verify if it's possible to view the experiments.
- If it is possible to access from another browser and observe the experiments, the issue is related to the web browser. Therefore, it is recommended to perform the following steps in the web browser that presented the issue:
- Check for browser updates: Sometimes these compatibility problems are due to outdated browsers.
- Clear your cache: Sometimes stored information can cause interference with Signals Notebook. For this step, you can refer to the following article How to clear cache on different browsers?
- Clear your cookies: Browser cookies can lead to errors in the display of experiments.
If these steps didn't work, please contact your system administrator to verify that there are no settings (Security Policy, document privileges, sharing options, etc.) that prevent access to these experiments.