Spotfire: Error while installing R package

Problem:

Getting the following error when trying to install a package using the TERR package management.

Error in unzipp(zipFile): error calling zip command.

Solution:

Launch the TERR Console and try and install the package manually.

install.packages('reshape2')

Change the name of the package to what you are having problems with.

Note the download URL and the to file path.

Open the downloaded file, using a text editor (like notepad) and see if you have gotten back a HTML formatted document, rather than a ZIP file.  If you did, read it to see what it says.  It probably says the download was blocked and who to contact.

You can also try the download URL in a web browser to see if get the same error.

This will allow you to then contact your IT and ask them why this URL is being blocked.

The reason you got the original error, is because you got back an error rather than a zip file.

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Source Case 294577