The following error may be seen in the Web Player
The error also manifests itself in the Web Player as follows:
attempt # 1: access to https://spotfireserver:9501/466acbc5-0b2f-4ee8-8c31-854bc3e3c38c/analysisService/CreateEmptyAnalysis resulted in 500 Exception has been thrown by the target of an invocation.
(c5009eba9aba4f87b7d58c5625c27ff3):
"{
"details":"System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.ComponentModel.Win32Exception: Error creating window handle.\r\n
This error is known to occur when the Instant JChem module ChemAxxon has been installed to the deployment area used by the web player. It can be seen in the deployment area as follows:
To resolve the issue, either:
1) Remove the module from the deployment area if it is no longer required.
2) Contact the vendor for further assistance.
Please contact Revvity Signals Support if further assistance is needed.
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