Description: Users may occasionally experience issues when importing notebooks, particularly if the file location is changed during the import process. This can result in the import progress becoming stuck at a low percentage.
Solution:
Clear the browser cache:
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- Follow the browser-specific instructions to clear the cache. This often resolves import issues by resetting the process.
- Instructions for clearing cache on different browsers can be found in the article: "How to clear cache on different browsers?"
- If the problem persists:
- Contact Revvity Signals Support for further assistance.
- Provide details about the specific notebook file, the import process, and any error messages encountered.