Users may experience login issues with Signals Notebook, including occasional login denials and being directed to the main window instead of directly to Signals Notebook after successful login.
Solution:
1. Save the Signals Notebook dashboard address to your browser favorites*.
2. Use this saved link to log in directly to Signals Notebook.
3. This method bypasses the main window, providing quicker access to Signals Notebook.
4. If login is denied on the first attempt, try again. Subsequent attempts often succeed.
By following these steps, users can streamline their access to Signals Notebook and reduce login-related frustrations.
*Authentication page URLs starting with https://login.srp.revvitycloud.com/ contain parameters with expiration dates. If you add the authentication page to your favorites instead of the dashboard, you will be accessing an expired authentication page, which causes Access Denied errors. Use the dashboard URL as a favorite, so you can ensure that you always go through the valid authentication page. You can also bookmark other pages that contain your tenant URL, such as Signals Home (<your-tenant URL>/portal).
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