Resolving Timeout Errors in Spotfire Automation Services

Description

This article addresses an error where Spotfire Automation Services fail to save analysis files due to timeout settings. The issue is resolved by adjusting the timeout values in the Spotfire configuration file.

Solution

To resolve the timeout error:
• Access the Spotfire configuration file.
• Locate the 'Spotfire.Dxp.Services.Settings/Timeout' parameter.
• Increase its value from the default (3600000 milliseconds or 1 hour) to a higher number as needed.
• Restart the Spotfire Automation Services after making changes.
• Test the service to ensure the timeout is resolved.