Problem:
When executing Batch Analysis jobs that include Phenologic.AI workloads submitted to an external Deep Learning server, the following error is displayed:
Evaluation failed because it produced no results. Last error was: Python call failed with HTTP response code 500 for endpoint /predict: Unexpected error caught in /predict: HTTPSConnectionPool(host='imageArtist.domain', port=443): Max retries exceeded with url: /acapella-redirect/acapella/slurmd1:8283/tmp/38e/da2 (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate
Cause:
The configuration value for:
userconfig AcapellaDeepLearning.DNN.AcapellaInterface
in the config/batch_config.init file (located in the Image Artist installation directory) is incorrectly set to:
imageArtist.domain/acapella-redirect/acapella
Solution:
Update the configuration to use the correct endpoint:
userconfig AcapellaDeepLearning.DNN.AcapellaInterface="<imageArtist.domain>/acapella-redirect"
Note: Replace <imageArtist.domain> with the actual domain where Image Artist is hosted.
After making this change, redeploy the Image Artist stack to apply the updated configuration.
Image Artist: How do I redeploy/restart the container stack?
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