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Registration is recognizing tautomers as duplicates

Rich Talbot
Date Posted:
Product: ChemBioOffice Enterprise

Problem:

Registration is recognizing tautomers as duplicates


Solution:

This issue happens when the Registration system is not configured to handle this type of duplicates. To allow tautomers to be saved as non duplicates perform these steps:

  1. Log into Registration with an administrator user e.g. t5_85
  2. Go to 'Customize Registration' > 'System Settings'
  3. Click on the 'Duplicate Checking' tab
  4. Change the following settings:
    • IDENTITY set to YES
    • TAUTOMER set to NO
  5. Click 'Save' to confirm the changes
  6. Log off the application

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