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ChemACX and Sample search are not working

Rich Talbot
Date Posted:
Product: ChemBioOffice Enterprise

Problem:

ChemACX and Sample search are not working


Solution:

New Page 1

Problem:
 
Performing a ChemACX (MSAccess) search, the "spinning structure" never stops spinning.   
 
When a search by structure is made, only a few show the structure and the rest doesn't. If a search by sustance name is made an error message is displayed for  "csdo_utils_vbs.asp, line 1595".
 
This issue is also experienced in Sample at Chemical Databases.
 
NOTE: This is what the line 1959 of the csdo_utils_vbs.asp file shows.
 
Set Application("Molserver_Molecule") = Server.CreateObject("MolServer" & Application("MOLSERVER_VERSION") & ".Molecule")
 
Cause:
 
Corrupted Molserver10.dll
 
Solution:
 
1.On the main screen of windows click start and go to "RUN"
2.In the dialog bar write "regsvr32" leave an space and the drag the .dll file of Molserver10.
 
This action will register the Molserver thus eliminating the conflict created.

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