Skip to main content

While exporting to PDF I observer error "Sorry, Word cannot start converter WPFT632".

Rich Talbot
  • Created
Date Posted:
Product: E-Notebook Enterprise

 

Problem:

While exporting to PDF I observer error "Sorry, Word cannot start converter WPFT632".

 

Solution:

Solution:
We have observed this issue with a couple of our customers and mostly they are machine specific issues and related to one or multiple Microsoft registry corrupted files on that specific system and not related to the E-Notebook application itself.

It would help if you could ask your IT team to uninstall the Microsoft Office suite and ELN application (including 2.0 folder) and execute MS-Office registry clean-up tool and then install the MS-Office suite and ELN application back on the machine.

Comments

0 comments

Article is closed for comments.