1. Create new SDM folder and local users ELNSDMw (grant write permission) and ELNSDMr (grant read permission); assign new credentials.
2. Ask your users sign and close all pending items, and log off ELN.
3. On application server, shut down web services (cmd - iisreset /stop).
4. Copy old folder contents to new one.
5. Update DB table ELNB_SDM.DM_STAGINGAREA entry with new folder path URL, name and description.
6. Update DB table table ELNB_SDM.DM_ACCOUNT user’s credentials as following:
update ELNB_SDM.dm_account set accountpassword = crypt('*new ELNProdSDMr password') where accountname = ‘{DOMAIN}\ELNProdSDMr’;
update ELNB_SDM.dm_account set accountpassword = crypt(*new ELNProdSDMw password') where accountname = ' {DOMAIN}\ELNProdSDMw';
7. Restart web services (cmd - iisreset /restart).
8. Login to ELN and confirm that new SDM folder is accessible and files integrity is ok; inform users that maintenance is finished.
9. Remove old SDM folder.
Note: If you still need assistance, contact support
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