E-Notebook Enterprise: Users in a newly created user group in E-Notebook(17.x) are having trouble logging in

Users in a newly created user group in E-Notebook(17.x) are having trouble to login.

The error message they get is:

"Sorry, an error occurred while connecting to the central database (while executing startup commands: while executing login command “Setup User Configuration’, the path for the login command “Setup User Configuration’ is not a path to a collection). Do you want to work offline?”

In Enotebook 17, User groups need explicit read access to itself or else this error happens (wasn't needed in version 12).

Note: If you still need assistance, contact support