Unable to register compound from E-Notebook

Created
October 08, 2021 23:10

Date Posted: 2017-03-21
Product: E-Notebook Enterprise

Problem:

Solution:

When trying to register any compound from E-Notebook 13.x, the following error may occur:

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Registration
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Registration Results:
Sample 1: Registration was not Successful, An Error has occurred [TIMESTAMP] while deserializing the RegistryRecord instance into an xml string. More details can be found by an administrator in the server's Application Event Log.
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OK
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SOLUTION:

Log into E-Notebook -> [top-left corner dropdown menu] -> "Options" -> "Registration" -> click the “Save” button on the right side.