Product: E-Notebook Enterprise
Issue:
When users try to sign and close an experiment they get an error message:
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Experiment: N5748-4 State: Open Transition: Sign and Close
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Sorry, while submitting document, while submitting document, Error accessing the ELN Session thru ENV_ACTIVE_SESSIONS.
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OK
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Solution:
Login to sqlplus as system and run the following lines:
grant select on cs_lta_eln_access.lta_user_access to cs_lta_user;
grant select on cs_lta_eln_access.env_active_sessions to cs_lta_user;
grant execute on ELN_SCHEMA_NAME.start_transaction to cs_lta_user;
create or replace synonym cs_lta_user.start_transaction for ELN_SCHEMA_NAME.start_transaction;
Please replace ELN_SCHEMA_NAME with the actual schema name.
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