Product: E-Notebook Enterprise
Unable to send .png files using Send2v2
PROBLEM:
While trying to send .png files using Send2v2, users are getting the
following error message:
----------------------
Send To E-Notebook
----------------------
Some files could not be sent, see log
for more details
----------------------
OK
----------------------
The log shows:
Error: The file PNG could not be
converted.
Other file types go through without any issues.
SOLUTION:
You need to install and activate ChemDraw ActiveX 12 on your server
hosting the Send To E-Notebook web service, the same way you did on
your E-Notebook Clients. This is a prerequisite for Send To E-Notebook,
as per "..\Dependencies\Send2V2
11.0.4.24-1.0.6\Documentation\Send To E-Notebook V2 Installation
Instructions.doc", section 2.
Prerequisites.