Show History in View Signed Versions does not work for experimants of inactive users.

Created
October 08, 2021 23:11

Date Posted: 2012-01-30
Product: E-Notebook Enterprise

Problem:

Solution:

STEPS to reproduce:

1. As a user, create an experiment, and Sign &Close it.

2. As administrator, de-activate that user (transition from "Active" to "Inactive" state).

3. Right-click that inactive user's experiment for "View Signed Versions" -> "Show History".

The following error message is displayed:

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ENContainer
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Sorry, the user name "XXXXX" is not recognized.
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OK
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SOLUTION:

As an E-Notebook administrator, go to Everyone -> Collection Types -> User -> [right click] -> Collection Type Configuration -> States -> Inactive -> Change and Annotation Rules -> For Existing Sections = "Writable with Prompted Optional Annotation" (originally it was "Read-only").