ELN error while opening a PowerPoint document

ELN error while opening a PowerPoint document

PROBLEM:

E-Notebook 9.0.127 and 9.0.2 users sometimes see the following error:

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Error Displaying Document
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Sorry, while opening a PowerPoint document, The remote server machine does not exist or is unavailable.
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OK
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SOLUTION:

This has been fixed in later E-Notebook versions (patch for v9.0.2).

There are some suggestions for ELN 9.0.127 users:

1. Import completed PowerPoint documents into ELN, avoiding editing in ELN.
2. When navigating away from the PPT section, make sure you have no slides selected in the slide sorter.