Error Choosing Command: Error creating rendition for E-Signatures

PROBLEM:

User reported the following error message when trying to SIGN & CLOSE from one particular computer:

 

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Error Choosing Command

Sorry, error creating rendition for E-Signatures:

        --while exporting section ... of experiment ... : an error occurred while exporting ms excel spreadsheet of section ... of experiment ... : while printing the active worksheet in CreatePDFFromExcel:

Your file could not be printed due to an error on Adobe PDF on [computer name] :. There are several possible reasons:

For more information about troubleshooting printing problems, click Help. (Microsoft Office Excel).

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CAUSE: User had an older version of Adobe Acrobat 4 installed on his PC along with Adobe Acrobat 8. 

SOLUTION:

1. Remove both Acrobat versions of the PC (if there are more, remove them all).
2. Make sure the Adobe PDF printer is removed from the list of printers.
3. Reinstall Acrobat 8 (or a version that is compatible with the ELN version you own).