Date Posted:
Product: TIBCO Spotfire®
Product: TIBCO Spotfire®
Problem:
Change Password option is disabled in the User Menu in Spotfire Analyst
Solution:
The change password option is grayed out in the User menu in Spotfire Analyst as shown in the screenshot below.
This issue exists in TIBCO Spotfire Analyst versions 10.7, 10.8 and 10.9 - it has been addressed in version 10.10.
As a workaround, a user can change the password by logging in to the Spotfire Server from a web browser >> Click on the username at the top-right >> My Account >> click 'Change Password' (as shown in the screenshot below).
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