Product: TIBCO Spotfire®
Spotfire Server fails to start with the error - Failed to initialize Information Model - "Error creating bean with name 'informationModel' defined in ServletContext" CONTENT_MISSING
Details:
Spotfire Server fails to start with the error - Failed to initialize Information Model - "Error creating bean with name 'informationModel' defined in ServletContext"
Caused by: com.spotfire.server.ServerInitializationException: Failed to initialized Information Model
at com.spotfire.ws.im.InformationModel.initImpl(InformationModel.java:101)
at com.spotfire.server.AbstractInitializable.init(AbstractInitializable.java:52)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:601)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeCustomInitMethod(AbstractAutowireCapableBeanFactory.java:1544)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.invokeInitMethods(AbstractAutowireCapableBeanFactory.java:1485)
at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.initializeBean(AbstractAutowireCapableBeanFactory.java:1417)
... 26 more
Caused by: com.spotfire.ws.im.IMException: Failed to get elements of type spotfire.datasource
at com.spotfire.ws.im.element.LibraryStorage.getAllOfType(LibraryStorage.java:395)
at com.spotfire.ws.im.element.DataSourceCollection.retrieveAllDataSources(DataSourceCollection.java:256)
at com.spotfire.ws.im.element.DataSourceCollection.init(DataSourceCollection.java:96)
at com.spotfire.ws.im.element.ElementModel.init(ElementModel.java:112)
at com.spotfire.ws.im.InformationModel.initImpl(InformationModel.java:99)
... 34 more
Caused by: com.spotfire.ws.library.StorageException, CONTENT_MISSING, c4d779f6-5a31-4ac7-a44b-d19cd86e9222
at com.spotfire.ws.library.AbstractPersister.loadContent(AbstractPersister.java:890)
at com.spotfire.ws.library.LibraryManagerImpl.search(LibraryManagerImpl.java:1509)
at com.spotfire.ws.im.element.LibraryStorage.getAllOfType(LibraryStorage.java:393)
... 38 more
Cause:
Inconsistency in database or record missing in the LIB_DATA table but the child record is still present in the LIB_ITEMS table. Generally seen if the database backups did not restore properly or something has been manually deleted from the Spotfire Database.
Run two queries against the Spotfire database to check if the required rows existed for the item_id xxxxx-xxxxx-xxxxx-xxxxx-xxx
e.g. c4d779f6-5a31-4ac7-a44b-d19cd86e9222:
SELECT count(*) FROM lib_items WHERE item_id = 'c4d779f6-5a31-4ac7-a44b-d19cd86e9222';
> 1 row(s) found
SELECT count(*) FROM lib_data WHERE item_id = 'c4d779f6-5a31-4ac7-a44b-d19cd86e9222';
> 0 row(s) found
Run the following query to check if more than one record is missing.
Select * from LIB_ITEMS where item_id in (select ITEM_ID from LIB_ITEMS li where li.ITEM_TYPE = 'e3fd5644-07a1-4a09-b05b-1d148f1f6786' and not exists (select 1 from LIB_DATA ld where ld.ITEM_ID = li.ITEM_ID))
If more than one record is missing, check if you can restore the backup.
If only once record is missing, delete the record form the LIB_ITEMS table.
Make sure you make backups before you delete any records.
Delete FROM lib_items WHERE item_id = 'c4d779f6-5a31-4ac7-a44b-d19cd86e9222';
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