Shop

Your Notifications (0)

There are currently no notifications. You're all set!

Demos Trials
Knowledge Base
ChemDraw and ChemOffice+ Products Signals Notebook E-Notebook and ChemBioOffice Enterprise Spotfire and Signals Spotfire Products Columbus Signals Image Artist
Downloads
Downloads
Community
Support Forums Ideas Portal Product Basics
About Support
Legal Resources Support and Maintenance Plans Product Life Cycle Support News
Contact Support

TIBCO Spotfire Automation Services job fails with LibraryException "Library entry with id=xxxxxxxxxxxxxxxxxxxxxx" does not exist.

Rich Talbot
  • Updated
Date Posted:
Product: TIBCO Spotfire®

Problem:

TIBCO Spotfire Automation Services job fails with LibraryException "Library entry with id=xxxxxxxxxxxxxxxxxxxxxx" does not exist.


Solution:

When a TIBCO Spotfire Automation Services job is run on the server, by default it uses the automationservices@SPOTFIRESYSTEM system account to access the library items.If automationservices@SPOTFIRESYSTEM does not have necessary library permissions on the respective library content it will fail with the following error:

ERROR;2020-01-29T11:13:22,803-05:00;2020-01-29 16:13:22,803;0c742020-7b4f-4bdd-898d-d3d7b35bee0f;2217292123100o;64;automationservices@SPOTFIRESYSTEM;TsasUserSession;Spotfire.Dxp.Worker.Services.Web.AutomationCore.JobInstance;"Failed to load file '/TESTING/job file test' from library."
Spotfire.Dxp.Framework.Library.LibraryException: Library entry with id=e5029c30-865d-417f-b18e-28582bdef664 does not exist.
  To resolve the issue make sure that the 'automationservices@SPOTFIRESYSTEM' account has at least Browse + Access permissions to library folders containing the analysis file and its dependent data sources (Data Connection, Data Source, Information Link, columns, etc).

Related articles