Spotfire: How to specify the URLs in the cobranding.config file

How to specify the URLs in the cobranding.config file

Details:

You can customize the look and feel of TIBCO Spotfire, your TIBCO Spotfire Web Player instances, and the TIBCO Spotfire Server administrative interface by replacing the product name, logo, and similar resources with those in your own company profile. For more details, see the TIBCO Spotfire Cobranding documentation in the references.

When editing the cobranding.config when you are configuring the cobranding of Spotfire, typically there is a URL entered like the support and/or company's URL. If those are entered incorrectly like:

<support>
    <text>Sample &amp;Support Link</text>
    <url>www.example.com/support</url>
</support>
<companyUrl>www.example.com</companyUrl>

Then when clicking on the link, you will be redirected to an incorrect address like "spotfireservername/spotfire/example.com/support"

When defining the URLs, they must be properly constructed with the HTTP or HTTPS protocol included. For example:

<support>
    <text>Sample &amp;Support Link</text>
    <url>http://www.example.com/support</url>
</support>
<companyUrl>http://www.example.com</companyUrl>