Shop

Your Notifications (0)

There are currently no notifications. You're all set!

Demos Trials
Knowledge Base
ChemDraw and ChemOffice+ Products Signals Notebook E-Notebook and ChemBioOffice Enterprise Spotfire and Signals Spotfire Products Columbus Signals Image Artist
Downloads
Downloads
Community
Support Forums Ideas Portal Product Basics
About Support
Legal Resources Support and Maintenance Plans Product Life Cycle Support News
Contact Support

Connection to any data source requiring an ODBC driver fails from TIBCO Spotfire Installed Client version 10.1.0 on Windows 7

Rich Talbot
  • Updated
Date Posted:
Product: TIBCO Spotfire®

Problem:

Connection to any data source requiring an ODBC driver fails from TIBCO Spotfire Installed Client version 10.1.0 on Windows 7


Solution:

When using the TIBCO Spotfire installed client version 10.1 on the Windows 7 operating system, any connection that requires an ODBC driver will fail to connect.

This includes data connectors which require an ODBC driver to be installed (see referenced system requirements), where the connection attempt will fail with the error "Could not connect due to an unknown error" and the details section will be empty, like:
User-added image

And this also includes using an ODBC data provider via Data > Add > Other > "Load data with ODBC, OLE DB, or ADO.NET data provider". The connection will fail with error "Failed to execute data source query for data source". To resolve this issue, upgrade to the TIBCO Spotfire version 10.2 or higher. Doc: System Requirements > Spotfire Connectors 10.1

Related articles