Skip to main content

Text area does not show the property control while doing an export to PDF.

Rich Talbot
  • Created
Date Posted:
Product: TIBCO Spotfire®

Problem:

Text area does not show the property control while doing an export to PDF.


Solution:

Root Cause:
The issue occurs because of wrong/old version of Internet Explorer present on the TIBCO Spotfire Server(Web Player) machine e.g. Internet Explorer 8 (IE8) is not a recommended version to be used with TIBCO Spotfire Web Player Server 7.X and above. To resolve the problem, upgrade Internet Explorer browser on the TIBCO Spotfire Web Player Server machine(Node Manager) to IE10/11.
Attached are sample exported PDF files (Filenames: Correct.pdf and Wrong.pdf) to illustrate the difference. http://support.spotfire.com/sr_spotfire70.asp#spotfire_webplayer_server

Comments

0 comments

Article is closed for comments.