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Unable to open configuration window for Scheduled Updates.

Rich Talbot
  • Updated
Date Posted:
Product: TIBCO Spotfire®

Problem:

Unable to open configuration window for Scheduled Updates.


Solution:

Description:
While opening the Scheduled Update page in the Web Player, following error is reported:

"The XML file doesn't comply with the schema.: The 'From' attribute is invalid - The value '( )' is invalid according to its datatype 'http://www.w3.org/2001/XMLSchema:int' - The string '( )' is not a valid Time value. The 'To' attribute is invalid - The value '( )' is invalid according to its datatype 'http://www.w3.org/2001/XMLSchema:int' - The string '( )' is not a valid Time value."

See attached ERROR image (Filename: Error_ScheduledUpdates.PNG).


Symptoms:
When trying to open Scheduled Update page in Web Player, you get an error:

1). The XML file doesn't comply with the schema.: The 'From' attribute is invalid - The value '( )' is invalid according to its datatype 'http://www.w3.org/2001/XMLSchema:int' - The string '( )' is not a valid Time value.
The 'To' attribute is invalid - The value '( )' is invalid according to its datatype 'http://www.w3.org/2001/XMLSchema:int' - The string '( )' is not a valid Time value.

OR

2). The XML file doesn't comply with the schema.: The 'RepeatMinutes' attribute is invalid - The value '' is invalid according to its datatype 'http://www.w3.org/2001/XMLSchema:int' - The string '' is not a valid Int32 value.  


Cause:
1). If you manually modified the ScheduledUpdates.xml file and changed the values of 'From' and 'To' attributes to '( )' which is incorrect.

2). If you manually modified the ScheduledUpdates.xml file and changed the value of 'RepeatMinutes' to blank which is incorrect.

As per the error message, values of 'From' and 'To' attributes must be in 'time' format (e.g. From="01:00:00" To="23:00:00").

1). Open the ScheduledUpdates.xml file on Web Player server from the " \\Web_Player_install_dir\webroot\app_data" folder.

2). Modify the values of 'From' and 'To' attributes to time values as mentioned in the above time format.

3). Save the file.

4). Restart the Web Player Application.

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