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Unable to establish a connection to Salesforce.com through Spotfire Salesforce connector.

Naylor, Simon
  • Updated
Date Posted:
Product: TIBCO Spotfire®

Problem:

Unable to establish a connection to Salesforce.com through Spotfire Salesforce connector.


Solution:

Establishing a connection to Saleforce.com via Spotfire Salesforce connector may fail with the following error message in logs:

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"ERROR [IM003] Specified driver could not be loaded due to system error  126: The specified module could not be found. (TIBCO(R) ODBC Driver for Salesforce.com, C:\Program Files\TIBCO(R) ODBC Driver for Salesforce.com\lib\TibcoSFODBC64.dll)."
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  Make sure you have Visual C++ Redistributable for Visual Studio 2015 installed (with the same bitness as the driver that you are installing).

You can download the installation packages at https://www.microsoft.com/enca/download/details.aspx?id=40784
 

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