Product: TIBCO Spotfire®
"TERR Tools.cab" and "TIBCO Enterprise Runtime for R.cab" security warning when installing TIBCO Spotfire Analyst
Description:
This article describes the solution to prevent receiving pop-up security warnings like this one for the "TERR Tools.cab" and "TIBCO Enterprise Runtime for R.cab" files when installing the Spotfire Analyst desktop client.
ERROR:
TIBCO Spotfire - Security Warning
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There was a problem with the file found… Author: unknown publisher
The file was blocked because there isn’t a valid digital signature which verified the author.
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Symptoms:
Installation of the Spotfire Analyst desktop client may be interrupted with pop-up security warnings for the "TERR Tools.cab" and "TIBCO Enterprise Runtime for R.cab" files. The Spotfire desktop client does get installed if you click on OK and proceed, but these warnings may interrupt automated deployments.
ERROR:
TIBCO Spotfire - Security Warning
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There was a problem with the file found… Author: unknown publisher
The file was blocked because there isn’t a valid digital signature which verified the author.
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Cause:
This issue may happen if the root certificate that backs the signature timestamp for the TERR and TERR Tools CAB files is not in the trusted root store.
Resolution
Check the trusted root certificate store for "UTN-USERFirst-Object". See the attached image (Filename: Capture.PNG). If it is not present, import the attached certificate (Filename: utn-userfirst-object.cer) into the trusted root store.