Product: ChemBioOffice Enterprise
When trying to access BioSAR there is a Data Source connection error for all users in different client machines and from the application server.
Application: BioSAR 10 & 11
Description: When trying to access BioSAR Schema Management or Open Form error messages indicating data source connection problems appear.
Cause: Incomplete or incorrect BioSAR configuration in the application server.
Solution:
1.Log into the application server.
2.Check the BioSAR configuration files:
a.Go to: C:\Inetpub\wwwroot\ChemOffice\BioSAR_Browser\config
i.Test the connection using the biosar_browser.udl
ii.Review the biosar_browser.ini and ensure the connection string is pointing to the udl
iii.Review the cfserver.ini and ensure the schema names and passwords are correct.
1.BIOSAR_BROWSER_USERNAME
2.BIOSAR_BROWSER_PWD
3.DBA_USERNAME
4.DBA_PWD
iv.Save any changes and perform an iisreset.
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