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Data saved in on BA procedure section on ELN 17.1.1 is not visible

Rich Talbot
Date Posted:
Product: E-Notebook Enterprise

Problem:

Data saved in on BA procedure section on ELN 17.1.1 is not visible


Solution:

The data is not missing or lost from the database, but is simply not being displayed on the interface. This issue is related to the third-party control DevExpress RichEditControl version 15.2.13 used on ELN 17.1.1 and is fixed in the ELN 18.1 and later using updated DevExpress RichEditControl. Workaround : You can switch RichEditControl from third-party control to the standard one. You need go to the System -> tab Global Add-ins -> Form Controls add-in -> Configuration Global Add-in -> Styled Text and change control's assembly to next values: Assembly: ENStandardForms Class: CambridgeSoft.ENStandardForms.Text.StyledTextControl These changes have to be made by an administrator and ideally any change to the configuration should be tested before applying it on the Production machine.

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