Error observed during ‘export to msword’ and ‘print’. But ‘sign and close’ and ‘export to pdf’ works fine

Error observed during ‘export to msword’ and ‘print’. But ‘sign and close’ and ‘export to pdf’ works fine
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TASKS: System Administrator – Tasks
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ABC-001 docx: Export to MS Word

Sorry, while exporting the selected information: Incomplete file type and file extension
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Cancel

Cause:
When the default ‘save’ file format is different from what is expected. Ex: If the machine has OpenDocument Text(.odt) application along with MS Word, then this issue can occur.

Applicable Version: E-Notebook 13.9.x

1) Open MS word document, navigate to -- > File -- > options
2) In ‘word options’ window, click ‘save’.
3) Change the ‘Save files in this format’ from “opendocument text(*.odt)’ to ‘Word Document (*.docx)’ .
4) Then ‘ok’ and then “yes” in the default option dialog.