Date Posted:
Product: E-Notebook Enterprise
Product: E-Notebook Enterprise
Problem:
When a user tries to analyse a reaction in CombiChem (Generic Reaction) she gets this error message:
"Sorry, error preparing the enumerator. Unable to initialise enueratiion engine - is ChemDraw Ultra Installed?Component 1 of step 1 is a reactant that is unmatched by any product."
Solution:
It's possible that the reaction drawing is not being interpreted correctly by ChemDraw. Select the arrow and stretch it so its right end is closer to the products.
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