"Sorry, while printing: Cannot activate application" while printing from E-Notebook

October 08, 2021 23:11

Date Posted: 2013-06-11
Product: E-Notebook Enterprise

Problem:

Solution:

PROBLEM:

Users were unable to "Print" any experiment in E-Notebook, getting the following error:

"Sorry, while printing: Cannot activate application."

WORKAROUND:

"Export to PDF" worked fine in E-Notebook, and subsequent printing from the Acrobat application was a workaround.

SOLUTION:

Delete the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Text Converters\Import\MSWord6.wpc