ChemACX search from ELN throws an error:ORA-28001: the password has expired at COWSWebServiceNet2.COWSWebservice...ELN version is 12.1 and ChemACX Oracle 12.12.1.

Created
October 08, 2021 23:11

Date Posted: 2012-07-30
Product: E-Notebook Enterprise

Problem:

ChemACX search from ELN throws an error:
ORA-28001: the password has expired at COWSWebServiceNet2.COWSWebservice... ELN version is 12.1 and ChemACX Oracle 12.12.1.

Solution:

The database password for CHEMACXDB seems to be expired. In order to restore it:
1- Connect to SQL Plus as system
2- Execute:
alter user CHEMACXDB account unlock;
alter user CHEMACXDB identified by ORACLE;
You can specify a different password for CHEMACXDB, but you will have to modify the Web.config file in C:\Program Files\CambridgeSoft\CSDocStore to include the new value.

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