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LDAP Synchronization does not trigger for newly added Synchronization schedules

Sukesh Nischal
  • Updated
Date Posted:
Product: TIBCO Spotfire®

Problem:

LDAP Synchronization does not trigger for newly added Synchronization schedules


Solution:

LDAP Synchronization does not trigger for newly added schedules and there is no error in the logs for the same. 1. Check if the Synchronization schedule added is in a correct format. For more information on the format check https://en.wikipedia.org/wiki/Cron
2. Restart the Spotfire Server Service after adding the new Synchronization schedule.
3. If there are multiple Spotfire Servers in the cluster. It is recommended to re-start all the Spotfire Server services, after importing the new configuration. 
 

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