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Fetching morethan 10k rows from Teradata datasource via Information services results in "Socket communication failure for Packet receive" error

Rich Talbot
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Date Posted:
Product: TIBCO Spotfire®

Problem:

Fetching morethan 10k rows from Teradata datasource via Information services results in "Socket communication failure for Packet receive" error


Solution:

With Teradata JDBC driver version 15.10.00.14, trying to fetch morethan 10000 records via Information Services may throw the following error:

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Caused by: com.spotfire.ws.im.IMException: Failed to execute query: [Teradata JDBC Driver] [TeraJDBC 15.10.00.14] [Error 804] [SQLState 08S01] Socket communication failure for Packet receive
------------------------ This is caused by the JDBC driver incompatibility. To resolve this issue, use the latest & compatible JDBC driver. https://community.teradata.com/t5/Connectivity/Error-quot-java-io-IOException-Bad-response-message-header-with/td-p/77492

http://developer.teradata.com/doc/connectivity/jdbc/reference/current/platformMatrix.html

 

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