TIBCO Spotfire Server fails to start with "Illegal hostname mapped to loopback address detected in NODE_SERVER_INFO" error.

TIBCO Spotfire Server fails to start with "Illegal hostname mapped to loopback address detected in NODE_SERVER_INFO" error

After successfully installing the TIBCO Spotfire Server, when you enter the server URL (for exampe http://server:port/spotfire) in the browser, you may receive a 404 error and the TIBCO Spotfire Server administration web page fails to load. In the catalina.log, you see the following error indicating that the server could not start:

12-Sep-2017 15:04:41.520 SEVERE [localhost-startStop-1] org.apache.catalina.core.ContainerBase.addChildInternal ContainerBase.addChild: start: 
 org.apache.catalina.LifecycleException: Failed to start component [StandardEngine[Spotfire].StandardHost[localhost].StandardContext[/spotfire]]
    at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:167)
    ...
Caused by: java.lang.IllegalArgumentException: Illegal hostname mapped to loopback address detected in NODE_SERVER_INFO: myhostname.mydomain.com
    at com.spotfire.server.BootstrapConfigUtil.verifyServerNames(BootstrapConfigUtil.java:384)    
    ... 10 more

This error will be seen when there is an issue with the server alias (host name) as stored in the Addresses section of the bootstrap. To resolve, you can create a bootstrap using only the IP address of the TIBCO Spotfire Server machine. Doc: Creating the bootstrap.xml file

• https://docs.tibco.com/pub/spotfire_server/12.0.5/doc/html/TIB_sfire_server_tsas_admin_help/server/topics/creating_the_bootstrap.xml_file.html