I can't log into our local Spotfire Server.

I can't log into our local Spotfire Server.

There could be a number of reasons, like networking issues, or database or OS issues on the server causing the problem. For database issues, verify the following: - database up and running; - listener up and running; - database user should not be locked; - database user password should not be expired Examples for ORACLE database: 1. Check if user TEST can login: C:> sqlplus TEST/; 2. Reset password for user TEST: SYS> select password from sys.user$ where name='TEST'; PASSWORD ------------------------------ 7A0F2B316C212D67 This provide hashed password for the user TEST. Then again set the same password for user TEST: SYS> alter user TEST identified by values '7A0F2B316C212D67'; Now the account is open again and not expired or in grace period. 3. Unlock user TEST account: SYS> alter user TEST account unlock;