SAS Files on shared drive are not loading in Spotfire Web Player, even though the shared drive configuration has been set up

Keywords:

SAS driver; Web Player; Shared drive

Description:

CSV and Excel file data sources are working as expected, but SAS file data sources will not load. SAS files require a driver when loading SAS files into an analysis in Spotfire Web Player. You will receive the following error message in the Web Player Worker.Host.Debug log if you do not have the SAS driver installed:

Spotfire.Dxp.Data.Exceptions.ImportException: The required SAS OLE DB driver is not installed.
   at Spotfire.Dxp.Data.Import.SasFileDataSource.ValidateDriver()
   at Spotfire.Dxp.Data.Import.SasFileDataSource.ConnectCore(IServiceProvider serviceProvider, DataSourcePromptMode promptMode, DataLoadSettings loadSettings)
   at Spotfire.Dxp.Data.DataSource.ConnectWithoutPrompting(IServiceProvider serviceProvider, DataSourcePromptMode promptMode, Boolean updateInternalState, DataLoadSettings loadSettings)
   at Spotfire.Dxp.Data.AsyncImport.LoadableEntity.SourceColumnProducerLoadableEntity.<GetPromptRequestsCore>d__7.MoveNext()
   at Spotfire.Dxp.Data.AsyncImport.LoadableEntity.CacheableSourceLoadableEntity`1.<GetPromptRequests>d__22.MoveNext()
   at Spotfire.Dxp.Data.AsyncImport.DataTablesLoader.<PerformInitialPrompting>d__7.MoveNext()

Link to SAS Driver
Install these drivers on all Spotfire Node Manager servers running the Web Player service.

Note: SAS Providers for OLE DB are not supported for use in the Spotfire Web Player service (the SAS driver is not thread-safe, which can cause general platform instabilities). See the following system requirements document for additional information:

https://docs.tibco.com/pub/spotfire/general/sr/sr/topics/spotfire_analyst_desktop_14_0.html