Ortega, Juan
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Recent activity by Ortega, Juan-
ChemDraw: Licensing Help
This article summarizes the options in the Licensing dialog box when launching ChemDraw. If you are looking to purchase the software, please see this article: Where can I buy, order, purchase, or...
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ChemDraw: Activate.exe 23.0 IsInstaller command not working for bulk activation on ChemDraw version 23.0.1
For the first release of ChemDraw 23.0, the command line "Activate.exe 23.0 IsInstaller" (or any variation of it) fails to activate the product. Instead, please use 22.0 as the version number (...
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Signals ChemDraw: How do I manage ChemDraw licenses so I can free up or transfer or deactivate a license in Signals ChemDraw
How do I manage ChemDraw licenses so I can free up or transfer or deactivate a license in Signals ChemDraw? When you login to your ChemDraw Tenent as an Administrator, you will have access to a lin...
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ChemDraw: I can see ChemDraw installed on my computer, but other users can't
If you are using ChemDraw version 22.2 or older, please make sure to select the option for "All users in this computer" during installation. For version 23.x you will find two different installers ...
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ChemDraw: Access to Signals Notebook Individual Edition and ChemDraw Cloud
Signals Notebook Individual Edition and ChemDraw Cloud were previously offered with a ChemOffice+Cld license, which was discontinued with version 21. This license was also part of the ChemOffice ...
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Customer Service: Unable to access www.cambridgesoft.com site
The www.cambridgesoft.com website is no longer available as part of the migration process to our Revvity platform. If you need to register to access your TIBCO Spotfire Personal Subscription or S...
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ChemDraw: Error during installation indicates the software is already installed
Reinstalling ChemDraw after removing a previous installation can show the following error if the software was not completely uninstalled: This can happen if you only uninstalled part of the softwa...
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ChemDraw Add in: Search SciFinder or SciFinderN option keeps loading and does not provide any results.
If you try using the Search SciFinder feature or the SciFinderN add-in, your browser may open a new window and stay loading with no results. It may also provide a timeout error. To address thi...
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ChemDraw ChemFinder: I am unable to use Name to Structure for a very common name or a name that used to work before
Name searching is now case-sensitive. That is, what you enters must match the case of what's in the ChemACX synonyms table exactly.
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ChemDraw: Does ChemDraw use unique, isomeric or absolute SMILES Strings when making SMILES conversions
Does ChemDraw use unique, isomeric or absolute SMILES Strings when making SMILES conversions? Because ChewDraw always includes stereo information, the SMILES that are generated are ISOMERIC. Althou...