Themelis, Alex
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Recent activity by Themelis, Alex-
Customer Service: "Your download request has been flagged by our system for export compliance" error on the ChemDraw Download Portal
Updated: 03 September, 2026Our export control system is configured according to the regulations of the U.S. Bureau of Industry and Security (BIS) and the export classification of the product you ar...
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ChemDraw for Excel: Distorted ChemDraw Objects in Excel
Updated: 03 September, 2026For ChemDraw in Excel, the height and width ratio of objects would be changed constantly, which makes it distorted. In Excel, go to File | Options | Advanced | Image Size...
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ChemDraw: Download Error - Insufficient Permissions
Error message below appears on downloading Failed - Insufficient Permissions To solve this error, first try changing the location to save the installer. You can use your desktop or Document...
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ChemDraw: Backward Compatibility
Updated: 22 September, 2026Is ChemDraw backwards compatible with older versions?ChemDraw is fully backwards compatible with documents created in all earlier versions
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ChemDraw: ChemSketch Takes Control of ChemDraw OLE Objects
ChemSketch Takes Control of ChemDraw OLE Objects. How do I correct this? If you have both programs on the same computer, by default ChemSketch takes over ChemDraw objects. ChemDraw structures paste...
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ChemDraw: Where do I find the Markush DARC User Manual
ChemDraw Users Guide mentions the Markush DARC User Manual. Where is this located?Please see the attached .pdf
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ChemDraw for Excel: add-in not enabled
How do I enable the ChemDraw for Excel add-in?Solution:If you are using ChemDraw version 25 or later, you need to make sure you have used the second installer for ChemDraw Applications in addition ...
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ChemDraw: Error during execution "Install.exe". The operation was cancelled by the user.
I get the following error: "Error during execution "Install.exe". The operation was cancelled by the user. " WHat should I do?During the initial extraction, this message appears because security do...
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ChemDraw: How do I find the Host ID for ChemDraw
How do I find the Host ID for ChemDraw? For Windows: Go into ChemDraw and click Help > Activate ChemDraw. The HostID is in the lower left beside "Your Host ID is:" For Mac: Open ChemDraw and click ...
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ChemDraw: How do I change the default Save As file format in ChemDraw
How do I change default Save As file format in ChemDraw?Solution:To set the default file format for saving, go to File | Preferences | Open/Save and under "Saving Files" beside "Use Default Format"...