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      ChemDraw & ChemOffice+ Products

      Knowledgebase for ChemDraw, and the ChemOffice+ family of products, such as Chem3D, ChemFinder, ChemDraw for Excel, etc.

      • ChemDraw: ChemDraw/ChemOffice installer will not work on Windows 10 64-bit system. (German)
      • Customer Service: What is the format for the Activate.ini text file
      • ChemDraw: When running the NMR prediction, a minute dot appears somewhere on the lower end or middle of the screen.
      • ChemDraw: How do I upgrade/get Merck Index database/online subscription
      • ChemDraw: How can I open multiple ChemDraw documents in separate ChemDraw Windows instead of single ChemDraw Window
      • ChemDraw: Is there a way to turn off automatic numbering while drawing structures
      • ChemDraw: Unable to install or launch ChemDraw 17.1 error: Api-ms-win-crt-runtime-l1-1-0.dll missing
      • ChemDraw: Programs change file opening preference in Mac
      • ChemDraw: While performing a copy/paste function from ChemDraw into Word for Mac 2016, the result is a SMILES string, and not a structure
      • ChemDraw: ChemDraw is not keeping my custom settings for the toolbars
      • ChemDraw: What is the difference between the notation (R) and (r) as well as (S) and (s) in Show Stereochemistry / Convert Structure to Name
      • ChemDraw: How do I use the Lone Pair option in ChemDraw
      • ChemDraw: Is there a batch option for Name to Structure
      • ChemDraw: Unable to draw/create structures in MS PowerPoint
      • Chem3D: How do I get the hydrophobicity through Chem3D Surface calculation
      • Chem3D: I didn’t get the right geometry for phosphine (PCl5)after drawing it;. How can I get the correct geometry
      • ChemDraw: How to create Style sheets in ChemDraw for Windows
      • ChemDraw: How do I receive MestreNova Lite CDE 12 License ID with ChemOffice Professional 17.0.x ASL
      • ChemDraw: Monomer Editor (HELM) crashes with a .NET Framework Error
      • ChemDraw: How to recover old ChemDraw PICT files in High Resolution on a MAC OSX
      • ChemDraw Add In: ChemDraw ActiveX plugin version 17 supported internet browsers
      • ChemDraw: How do I make a style sheet default (Ex. ACS 1996) in ChemDraw
      • ChemDraw: ChemDraw interprets the element Praseodymium (Pr) as Propyl fragment. How to fix this problem
      • ChemDraw Add In: How can I download and activate MestreNova Lite CDE 12 that comes with ChemOffice Professional 17.0.x and above
      • ChemDraw: While activating ChemDraw version 17, I am seeing an activation error
      • ChemDraw: When I try to activate ChemDraw or ChemOffice 2017 or later, I get a connection error or the activation screen asks for a serial number.
      • ChemDraw for Excel: The ChemDraw for Excel Add-in is not loaded and when added manually the buttons do not work.
      • Chem3D: How to synchronous or asynchronous the 2D structure with the 3D Model in Chem3D
      • ChemDraw: Unable to link SciFinder account to ChemDraw
      • ChemDraw: How to change the solvent in the 1H NMR prediction
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