ChemDraw & ChemOffice+ Products
Knowledgebase for ChemDraw, and the ChemOffice+ family of products, such as Chem3D, ChemFinder, ChemDraw for Excel, etc.
- ChemDraw: After upgrading to Mac OSX 10.15, I am not able to use the Symbol font within ChemDraw
- ChemDraw: While running the ChemDraw/ChemOffice Installer I am getting 'Non-7z archive' error
- ChemDraw: While trying to edit the value in the Stoichiometry Grid, ChemDraw 19.0 crashes
- ChemDraw: Installed ChemDraw 19.x or 18.x for Mac and it crashes with an "unexpected" error as soon as you start it.
- ChemDraw: ChemDraw 19.0 gives " An unexpected error occurred (#-50)" message when opening files created with previous versions
- ChemDraw: When trying to activate my ChemDraw v18.0/v18.1 license, the Host ID is displaying a limited set of alphanumeric characters and a box.
- ChemDraw: How do I add a lone pair in the form of a line instead of the two dots
- ChemDraw: While trying to predict 1H NMR, I got “Invalid UTF-8 text” Error. I don’t have this issue with 13C NMR prediction.
- ChemDraw: ChemDraw 19 does not ask me to save changes when I close the document but changes are not saved either.
- ChemDraw: When I try to get the Host ID by running the command "wmic diskdrive get serialnumber", I am getting the error "Invalid XML content" in Windows 7
- ChemDraw: When copying and pasting from ChemDraw to any MS Office application, an error states that the program is waiting for another OLE application to finish.
- Customer Service: When I try to activate ChemDraw or ChemOffice 2017 or later, I get a missing SSL Certificate error message.
- Customer Service: When activating ChemDraw/ChemOffice, I get error code: -2 ERROR: adding trusted storage license source
- ChemDraw: The Biopolymer toolbar is missing on ChemDraw 18.1
- ChemDraw: I didn’t find the Add-in Manager under ChemDraw Add-in menu. How can I get this function?
- ChemDraw: Where do I modify the monomer libraries within Preferences in ChemDraw Professional
- Chem3D: After installing GAMESS 2018 64-bit and MS-MPI Redistributable Package 64-bit, the GAMESS Interface functions within Chem3D Ultra 18.1 application are missing
- ChemACX: MSDS content - Safety information in ChemACX Explorer and Signals Notebook is missing
- ChemDraw: How do I dock my toolbars on a second display on Mac
- ChemDraw: What are the general capabilities of Name to Structure
- ChemDraw: Do you have any additional documentation on Name to Structure?
- Chem3D: How do I use a script to program the Chem3D ActiveX Control?
- Chem3D: How do I create web pages using the Chem3D ActiveX Control?
- ChemDraw Add In: How do I create a web page that uses the ChemDraw ActiveX control
- ChemDraw Add In: How do I configure a web server to open ChemDraw files using the ActiveX control
- ChemDraw: Where is the ChemDraw SDK located
- ChemDraw: How to perform a custom install of ChemDraw or ChemOffice
- ChemDraw: Missing data when exporting ChemDraw structures to V3000 RXN format in ChemDraw 18.
- ChemFinder: Application crashes when opening database. Grid Spacing value set to "0"
- ChemDraw ChemFinder: How can I change the structure size in ChemFinder 17.1